![AIM Logo Final White RGB@2x.png]](https://3437204.hs-sites.com/hs-fs/hubfs/AIM%20Logo%20Final%20White%20RGB@2x.png?height=50&name=AIM%20Logo%20Final%20White%20RGB@2x.png)
AIM Dispatch/ePCR System Specifications
Recommend Hardware and System Specifications
AIM Dispatch/ePCR
General Requirements
- Reliable Business Class internet connection (Minimum 5 Mbps)
- Supported Browser: Google Chrome
- Supported Devices: Any device with internet connection (Examples: Samsung Galaxy, iPad, iPad Air, Surface Pro)
Supported Operating Systems
- Windows 11 Pro (64-Bit)
- Windows 10 Pro (64-Bit)
Minimum Hardware Requirements
- Printer capable of printing PDF files
AIM ePCR Remote Link
General Requirements
- Reliable Business Class internet connection (Minimum 5 Mbps)
- Supported Browser: Google Chrome
Supported Operating Systems
- Windows 11 Pro (64-Bit)
- Windows 10 Pro (64-Bit)
⚠️ Important: Microsoft ended support for Windows 10 Pro on October 14, 2025. While Remote Link may continue to function on Windows 10, Microsoft will no longer provide security updates or technical support. Upgrading to Windows 11 Pro is strongly recommended.
Minimum Hardware Requirements
- Intel i5 Processor (64-Bit) (8th generation or later)
- 8 GB RAM
- 128 GB Solid State Storage (10GB free)
- SQL Server 2016 support on x64 processors only (not supported on x86 processors)
- Full Windows 10 or Windows 11 operating system required
- Recommended device: Microsoft Surface Pro 6 or higher
ARM processors are not supported. Installation requires a genuine x64 (Intel/AMD) processor. Some ARM systems may incorrectly report as x64-compatible and cause installation failures.
Note: All system requirements are subject to change based on product and version.