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Billing Performance Report

Analysis of month-by-month biller performance is easily attainable with the Billing Performance Report.

Before this report can be used, an Administrator must first enable AIM-Intelligence reports in Role Setup. Please be advised that this report potentially provides data for all agencies within your AIM System. Please use discretion when enabling access to the AIM Intelligence Reports.

The Billing Performance Report provides key performance metrics across any agency within an AIM Billing system. It is designed to provide an easily-readable, month-to-month breakdown on the lifecycle of bills as a whole and comparatively for each agency installed in AIM Billing - these are statistics no other report provides.

To run the Billing Performance Report, simply select a date range and configure any additional filters as necessary. Keep in mind that this report is limited to a maximum date range of 2 years. Only the agencies the active user has access to can be selected.

The report output will provide monthly stats for each agency within the AIM Billing system and then calculate grand totals across all agencies at the bottom.

If the output of this report appears blank in certain columns (as shown above for the Average Days from Date of Service to Patient Bill for August 2019), this most likely indicates a data entry issue that would've resulted in an inaccurate statistic. Contact AIM Support for more information if your report contains blanks. 

The statistics provided are:

  • Year/Month: The Year and Month for this row of data.
  • Number of Bills: The number of bills created with dates of service within that month of that year. 
  • Average Days from Date of Service to Import: This is the average number of days that it takes for a bill to be imported from its date of service. This metric shows how quickly ePCRs are completed and imported into AIM Billing. 
  • Average Days from Import to Edit Date: This metric illustrates how quickly billers are beginning to work newly-imported bills by averaging the number of days between the imported date and when a biller first edited that bill. 
  • Average Days from DoS to First Transmit/Print: This is the average number of days from the date of service to when the claim is billed to any payer. 
  • Average Days from DoS to Patient Bill: This is the average number of days from the date of service to when the claim is billed specifically to the patient.
  • Average Days to Close Bill: This is the average number of days from the date of service to when the claim is closed.