Dispatch Module Overview Page > Remote Link and AIM Online Dispatch Tab

In the Remote Link work flow, the Dispatch Call Queue of the ePCR Module is accessed on the Patient Care Portal screen below Patient Lookup.

All other processes of Remote Link, including Setup remain the same regardless of the existence of the AIM Online Dispatch Module.

Appendices provide additional details and optional information.

After studying from this guide, a user should be able to:

• Enter shifts, crews, and units
• Fully set up the Dispatch Module
• Understand the roles and how each role works within the Dispatch Module
• Know how the Dispatch Module and workflow interact with other modules
• Understand the various browser-based functions and data entry approaches
• Enter Scheduled and Emergency Calls
• Utilize the Dispatch Call Queue to assign units, update calls/incidents, and perform other actions
• Run various reports for tracking, analysis, and management purposes