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Duplicate Account Member Payer Prompt

This prompt will appear when attempting to add an existing account payer manually in order to prevent multiple records of the same insurance from being added to the patient's account.

Sometimes, when adding a payer to a bill, users will mistakenly add a payer manually and redundantly add all of the data entry associated with that insurance, even though that payer and all its information is already readily available in the Existing (From Account) section of the Add Payer button. This could happen manually, or through the Eligibility process, or through processing recon with options. 

When an existing account member payer is added to a bill in one of the aforementioned ways, it will result in a duplicate payer record in the patient's account. These can pile-up over time, causing multiple records for the same insurance to exist, potentially with varying information. This makes it difficult for the biller to use the correct insurance payer on future bills.

In order to prevent this, AIM will provide a prompt when it detects you are about to add a duplicate payer to a bill. The prompt will instead try and pull the existing account member payer automatically, along with all its information.