Overpaid Bills Report/Queue
Lists all bills that have been overpaid.
This report/queue shows bills that have an overpayment amount.
Credit balances are an accounting level issue, but this report serves to help your company resolve issues where money is owed to a patient or payer. Additionally, posting errors can be found by the review of this report.
Report/Queue Search Criteria

Report/Queue can be run by date range or for all instances.

It displays the total number of Bills and Grand Totals for the Total Bill, Debits/Credits, and Total.
Queue Columns
The default queue columns include: Last Viewed On, Last Viewed By, Bill Number, Account Number, Service Date, Last Name, First Name, Middle Initial, Suffix, Payer Description, Form Description, Total Bill, Debits/Credits, Balance, First Routed To Action, First Routed to Username, and Site Code.