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Patient Care Data Entry: General Page > Dispatch Tab

This section captures dispatch information related to the EMS response.

Dispatch Center Name - Optional (eDispatch.04)

  • The name or ID of the dispatch center providing electronic data to the PCR
  • Used to identify which dispatch center (PSAP) is providing CAD information to the ePCR
  • Helpful when multiple dispatch centers send resources to the same incident

Dispatch Reason - Mandatory (eDispatch.01)

  • The dispatch reason reported to the responding unit
  • Options include:
    • Abdominal Pain/Problems
    • Active Shooter
    • Airmedical Transport
    • Allergic Reaction/Stings
    • Altered Mental Status
    • Animal Bite
    • Assault
    • Automated Crash Notification
    • Back Pain (Non-Traumatic)
    • Breathing Problem
    • Burns/Explosion
    • Carbon Monoxide/Hazmat/Inhalation/CBRN
    • Cardiac Arrest/Death
    • Chest Pain (Non-Traumatic)
    • Choking
    • Convulsions/Seizure
    • Diabetic Problem
    • Drowning/Diving/SCUBA Accident
    • Electrocution/Lightning
    • EMS Requested by Law Enforcement
    • Eye Problem/Injury
    • Falls
    • Fire
    • Hanging/Strangulation/Asphyxiation
    • Headache
    • Healthcare Professional/Admission
    • Heart Problems/AICD
    • Heat/Cold Exposure
    • Hemorrhage/Laceration
    • Industrial Accident/Inaccessible Incident/Other Entrapments (Non-Vehicle)
    • Intercept
    • Intoxicated Subject
    • Medical Alarm
    • Nausea
    • No Other Appropriate Choice
    • Overdose/Poisoning/Ingestion
    • Pandemic/Epidemic/Outbreak
    • Pregnancy/Childbirth/Miscarriage
    • Psychiatric Problem/Abnormal Behavior/Suicide Attempt
    • Sick Person
    • Stab/Gunshot Wound/Penetrating Trauma
    • Standby
    • Stroke/CVA
    • Traffic/Transportation Incident
    • Transfer/Interfacility/Palliative Care
    • Traumatic Injury
    • Unconscious/Fainting/Near-Fainting
    • Unknown Problem/Person Down
    • Vomiting
    • Well Person Check

Priority - Optional (eDispatch.05)

  • The patient acuity as determined through information obtained during the EMD process
  • Options: Critical, Emergent, Lower Acuity, Non-Acute (e.g., Scheduled Transfer or Standby)
  • Common EMD priority mappings: Echo/Delta = Critical, Charlie/Bravo = Emergent, Alpha = Lower Acuity, Omega = Non-Acute

EMD Performed - Required (eDispatch.02)

  • Indicates whether Emergency Medical Dispatch was performed for this EMS event
  • Options: No, Yes (With Pre-Arrival Instructions), Yes (Without Pre-Arrival Instructions), Yes (Unknown if Pre-Arrival Instructions Given)

Determinant Code - Optional (eDispatch.03)

  • The EMD determinant code reported by dispatch
  • Consists of the card number, dispatch level, and dispatch mode (1-10 characters)
  • Example: 10D1, 17A1, etc.

Incident Class - Optional (Custom)

  • Custom field used for reporting and filtering within the Dispatch module
  • Primarily used by AIM Dispatch customers
  • Users can create their own incident classes to filter the Dispatch Call Queue and reports
  • Alternative: Site Code Quick Pick functions the same way

Date/Time Call Received - Optional (Custom - Georgia State Requirement)

  • Georgia state-specific field required for Georgia customers only
  • Populates data required by regional EMS management in Georgia
  • Used on the Dispatch Log by Date Range Report
  • Not applicable for customers outside of Georgia

Source of Call - Optional (Custom)

  • Custom field to document the source of the dispatch call

Callback Number - Optional (Custom)

  • Custom field to document callback contact information
  • Serves the same purpose as Source of Call