Print Patient Invoice, Current Bill
Printing a patient invoice allows for a bill to be printed on a pre-printed invoice, which could contain custom aspects not able to be done in AIM, such as adding company letterhead.
To print a patient invoice, first navigate to the bill you are wanting to print and use the Print button to print the current bill.

Patient Invoices are different than the Patient Blank bills. While Patient Blank bills are intended to be printed on blank sheets of paper, Patient Invoices are expected to be printed on pre-printed invoice forms.
AIM Support can provide users with pre-printed invoice templates which can be used to create a custom invoice. Contact Support for more information.
What Printing Does
Once a bill is printed, a few actions/changes worth noting take place:
- When a patient bill is printed, the statement cycle begins for that payer-type. The date that the bill is printed and the Print Bill transaction is posted are the first day in the statement cycle. After X amount of days, the patient's first statement will become eligible to be received. You can control 'X' by updating the Statement Cycle Definitions in Statements and Aging Setup.
- Before a bill is printed, its billing status will be 'Waiting'. This status indicates that the system is awaiting the bill to be printed to continue the Billing processes. After printing, a bill's billing status will become 'Printed'. In the Printed status, transactions can be posted, the bill can be rebilled to the next payer, and the bill can still be re-printed, if needed.
- Printed bills cannot be edited. If a printed bill requires updates, a Rejection transaction must be posted and the bill must be returned to a waiting status. Once that is complete, the bill can be printed again with any corrections.
- Printed bills cannot be deleted. AIM Support can assist with removing an already-printed bill from the system/ledgers. Please contact them if necessary.
Test claims built for testing clearinghouse submissions do not need Support assistance to remove. Even once printed/transmitted, these bills can be deleted while your system is in TEST mode.
Matching Patient Invoice
When billing to insurance companies, sometimes a payment will be sent directly to the patient instead of the provider. When this happens, printing a matching patient invoice can assist with directing that payment to be sent to the billing department instead.

Printing patient bills can:
- download the actual bill locally (default functionality as described above)
- automatically upload to eServices for e-mail/text options for the patient
- automatically upload to the clearinghouse for printing services
To learn more about optimizing your patient billing workflows with the automatic upload options, please contact AIM Support for more information.