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Print Warning Letters

The last statement/message before the account is sent to a Collections Agency.

This form replaces the last cycle in the Statements & Aging Cycles Grid. 

By design, the warning letter is the last message before the account sends to a Collections Agency. When printed, always review the warning letters to remove patients that have arrangements and to make sure subscribers and/or associations are not receiving inappropriate letters and/or statements.

Note: Warning letter text and settings can be configured in Statements & Aging Setup.

In the Billing Module, click the Print Statements Icon.

From the menu, select Warning Letters, Print.

Complete field selections.

  1. Range Type options (select None, unless there is a specific mailing need for limiting the statements)
    1. None: no additional criteria needed, all statements that are ready will be printed.
    2. Bill Number: print statements for Bill Numbers defined by the start and end fields.
    3. Account Number: print statements for Account Numbers defined by the start and end fields.
    4. Zip Code: print statements for Zip Codes defined by the start and end fields.

After processing, the system will show how many statements are to be printed (downloading a file if applicable).

A prompt will be displayed to determine if a transaction should be posted.

Yes; the SG Transaction then posts to all the accounts (to the earliest Bill Number with an open balance), and other tables are updated.

No; statement processing does not update Account/Bill Numbers, nor are the cycles affected. Statements can be generated at a later time as normal, and the SG transactions are not posted.

Printing patient warning letters can:

  • download your warning letters locally for you to print manually (default functionality as described above)

OR

This automatic upload function for warning letters is only available for Waystar clearinghouse customers. To learn more about optimizing your patient billing workflows with the automatic upload options, please contact AIM Support for more information.