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6.0.127 Billing Release Notes

Billing Release Scheduled for 2/10/26 at 9:00 PM EST

NOTICE: The update will take place at 9:00-9:30 EST and the application will not be accessible during the update.

It is recommended that users clear their browser cache after each release. This can be done by pressing F12 on your keyboard, right-clicking the browser refresh button, and selecting "Empty Cache and Hard Reload".

This document explains functionality updates to the AIM Online V6 Billing application. For additional information, please contact Customer Support at 1-800-726-4362 or support@aim-system.com.

New Features & Enhancements

Report/Queue Updates

  1. Added Report Scheduler support for Accounts/Subscription module reports.
  2. Cash Receipts by Postee Queue Enhancements - Payment Number column now displays as clickable hyperlinks that open the corresponding EOB when clicked.
  3. Added Denial Code filter to Rejection and Denial Analysis Summary Report, allowing filtering by specific denial code values, enabling more targeted analysis of denial patterns and trends.
  4. Rejection and Denial Analysis Summary Report now indicates the Total Number of Bills Denied instead of the total denial codes over that date range.

Setup Updates

  1.  Revision on Data Maintenance Role Permissions: 

    1. Accounts/Sub > Data Maintenance Role Permission removed. 

    2. Billing > Data Maintenance Role Permission removed.

    3. General > Data Maintenance Role Permission is now the sole permission required to access the Data Maintenance Utilities directory.

Billing Updates

  1. Coverage Detection (Waystar only) - Discover active insurance when eligibility returns inactive coverage.
    1. System searches Waystar databases and queries major payers in real-time, returning results with patient match scores. 
    2. Note: Coverage Detection incurs billable transaction charges from Waystar and requires activation by both AIM and Waystar. Contact AIM Support for more details.
  2. AIM automatically removes blank spaces from copying/pasting Group ID field values in the Payers Tab in order to mitigate electronic rejections.
  3. Process Reconciliation With Options - Improved layout of Bulk Actions section by swapping the positions of Payment Code and Adjustment Code dropdowns for better workflow efficiency.
  4. Various improvements to Eligibility Results Display:
    1. Medicare Part A Only Detection - When a Medicare eligibility check shows only Part A coverage, the system will NOT display "Active" status. Part A does not cover ambulance services, so this prevents billing errors.
    2. Railroad Medicare Indicator - When eligibility results show Railroad Medicare coverage (instead of standard Medicare), the system displays a visual alert in the Active Coverage section. Railroad Medicare must be billed separately from standard Medicare. 
    3. Services Capitated Section Alert - When the Active - Services Capitated section contains data, a visual indicator appears. This section shows managed care or replacement plans that should be billed instead of straight Medicaid.
    4. Contact Following Entity Section Alert - When the "Contact Following Entity for Eligibility or Benefit Information" section shows a primary payer under related benefits, a visual alert appears to highlight the replacement plan.
    5. Pharmacy Coverage Filtering - If the Other or Additional Payer section contains only Pharmacy coverage, the system automatically hides this section to reduce clutter and focus attention on relevant ambulance coverage.

Improvements

  1. Hid the "Contains" dropdown in the Connect to Retrieve Reports screen for customers submitting only for a single agency.
  2. Improved authentication process:
    1. "Remember Me" in the Code Verification screen is now enabled by default
    2. When logging into AIM for the first time as a new user, AIM will automatically associate the e-mail entered for two-factor authentication requests during the new user login process, and then use that e-mail for password recovery if another e-mail does not already exist in User Maintenance Setup's Email field.
  3. Adding handling through AIM Support for legitimate address validations. Contact Support if a valid address is being flagged as invalid.

Bug Fixes

  • Resolved an issue where if files were attached before a new bill was first saved, those file attachments would sometimes not display initially.
  • Resolved an issue where some scheduled reports were delivered with incorrect date ranges around the turn of the new year.
  • Improved the display of Check Numbers when viewing EOBs in AIM to prevent digits from being cut off.
  • Resolved errors that sometimes occurred when using the new Global Search function.