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6.0.124 Billing Release Notes

Billing Release Scheduled for 10/28/25 at 9:00 PM EST

New Features & Enhancements

Report/Queue Updates

  1. The Import Performance Report now correctly tracks the last imported bill when using the Automated Import process.
  2. New Reports added to the Billing > Accounting Reports categories:
    1. Cash Receipts by Payer Summary: Provides high-level overview of payments grouped by payer and payment number for quick bank deposit reconciliation. Payments without payment numbers are aggregated by payer with transaction counts.
    2. Cash Receipts by Payer Detailed: Provides comprehensive payment breakdown at the individual bill level, grouped by payer and payment number for audit trails and detailed reconciliation. Payments without payment numbers are listed separately with full transaction details.
  3. New Reports added to the new Admin > Rejection & Denial Analysis Category:
    1. Rejection and Denial Analysis Summary Report: Provides high-level overview of claim rejections and denials with aggregated metrics by payer, error type, and biller. Ideal for identifying trends, patterns, and financial impact through summary statistics including total rejection counts, resubmission rates, and denial amounts.
    2. Rejection and Denial Analysis Detailed Report/Queue: Provides comprehensive rejection and denial data at the individual bill level with full claim details. Includes error codes, descriptions, file types, procedure codes, bill numbers, dates of service, transmission dates, and resubmission status. Essential for in-depth analysis and resolving specific claim issues.

To enable accurate Rejection and Denial Analysis, users must download and view the 277 Confirmation report or process 835 Reconciliation payment files, allowing the system to capture the necessary data. Please note that only a limited amount of historical information is available on these reports and queues as of the release date. For additional assistance, contact AIM Support.

Setup Updates

  1. Automatic Electronic Bill Validations on Save feature now available for all customers.
    1. Enabled via Billing Configuration Settings Setup > “Enable Electronic Validations on Save”.
    2. When enabled and saving a bill with an electronic payer for the first time, AIM will provide you with a list of warnings if there is anything that would cause a denial/rejection. 
    3. This provides the same set of warnings you would typically see during an electronic batch submission, but now applies them to individual bills—making it much easier to identify and resolve issues through a more user-friendly interface.
  2. New Data Maintenance Utility: Import Setup from Customer/Agency
    1. Allows billers to copy setup data from an existing Customer/Agency to a new agency, significantly reducing manual configuration time when setting up new agencies for an existing customer.
    2. Setup areas to copy with this new utility include:
      1. Payers: Copy all payers, recently used payers (past 12 months), or none. Option to replace Provider Numbers (typically NPI) or leave blank.
      2. Locations: Copy all locations, recently used locations (past 12 months), locations by specific type, or none. Location types include Hospital, Clinic, Skilled Nursing Facility, Scene of Accident, and more.
      3. Common ICD Codes: Copy all common ICD codes or none.
    3. Streamlines new agency onboarding by eliminating repetitive manual entry of payers, locations, and diagnosis codes.
  3. Agencies with pre-existing duplicate billable items can now request AIM Support to temporarily disable the duplicate validation, allowing billers to update and correct their billable rates list in the Charges Tab. Validation is re-enabled once cleanup is complete.

Accounts/Subscription Updates

  1. Improved display of Call Log data in the Accounts/Sub Hard Copy Report.
  2. Added handling for copying Dues History data when using the Split/Merge utility to move that data to a new account.

Billing Updates

  1. Changes for the Process Recon Archive:
    1. Payment Number Filter added.
    2. Payment Date Range Filter added.
    3. All archived files no longer automatically load upon accessing the Archive. Instead, users can enter criteria for a quick and easily way to find the file they are looking for, or alternatively users can simply click the “Search” button to load all archived files.
    4. These updates significantly improve the speed of loading the Process Recon screen, with especially noticeable enhancements in Archive loading times.
  2. Improved handling of Workers’ Compensation claims. AIM will now automatically detect when a bill is a Workers’ Compensation claim by the data entry and transmit the data with the appropriate changes specifically for Workers’ Compensation payers.
  3. Auto-advance Next Payer checkbox added when posting Rebill transactions: When posting a Rebill transaction, enabling this new Auto-Advance Next Payer option will automatically generate revenue transactions for the subsequent bill payer and set them to Printed/No Payment status. This streamlines the rebilling process for secondary and tertiary payers, eliminating manual steps and allowing for seamless posting to the next payer directly from the Transactions Screen.
  4. New Payment Type option in the Transaction Screens: Text-To-Pay

Improvements

  1. The Message Center button is now animated and moves every 15 seconds when unread messages exist.
  2. Various Help Icon hyperlinks fixed throughout the application.
  3. The Remove Rejection From Bill utility has been enhanced to preserve hyperlinked EOB attachments. When utilizing the Automatic Rejection function from the Connect to Retrieve Reports screen, EOBs linked to rejection transactions will now remain attached to the bill once the rejection is removed. This update ensures critical documentation is retained and easily accessible throughout the billing process.
  4. Improved logging for Task Scheduler print files for better troubleshooting.

Bug Fixes

  1. Resolved a calculation issue for the patient Age when the date of birth of the patient is equal to the date of service of the transport.
  2. Resolved an issue when selecting a date using the Calendar button in the Transactions Screen did not trigger the future date prompt.
  3. Resolved an issue where running a queue without a date range resulted in an error for a brief period of time after the last update.
  4. Corrected issues with date/time fields being a day off, date/time field formatting, and missing rows of data with the CSV and EXCEL versions of queues.
  5. Resolved an issue where the Import Notification was incorrectly factoring weekends (Saturday/Sunday) when triggering the notifications.
  6. Resolved an issue where the Pull Primary Payer Data button was not working in some circumstances.
  7. Fixed Charges Tab availability of billable items with partial effective date ranges.
  8. Corrected an Insurance Type Code validation so that it does not trigger for payers other than Medicare.
  9. Corrected Field Configuration Setup to resolve the issue that prevented values from being defaulted to the Bill Payer page of the New Jersey Medicaid payer.
  10. Corrected the automatic import process to prevent failure when an invalid policy number is entered on the PCR.
  11. Resolved an issue where sometimes downloading a 277 report caused an error.
  12. Resolved an issue where the Patient Account Summary Report in the Billing Reports category of the Reports Module was not able to be ran for a short time following the last update.